Questions And Answers
How often may I use the plan
As often as you like, as long as you have a paid
subscription. In the case of a Basic Personal Will, you and your Spouse are each entitled to
the preparation of a will with yearly review and updates.
Will it be difficult to contact a
No, when you call, you will automatically be
assigned a Private Lawyer to obtain legal advice or answer any personal legal question you
How often may I speak to a lawyer?
You are entitled to an unlimited number of
consultations by phone. Feel free to call the toll-free number on your subscription card to
speak with your Private Lawyer as often as desired.
When I call my Private Lawyer, am I
limited in the amount of time I can take to discuss my personal legal matter with him or
Discussions can last as long as it takes to
describe the reason you called and for your lawyer to provide advice.
Can I be sure that my lawyer is
qualified to advise me?
The Private Lawyers who advise you by phone are lawyers
called to the Bar throughout Canada who are retained by Legal Sense®.
Can other family Members use the
services included in my Legal Sense® subscription?
You, your Spouse and your Children are covered by the Plan.
However, neither your Spouse nor your Children can use the services of Legal Sense®
What happens if my Private Lawyer
does not feel he or she can adequately handle my question or issue?
Your lawyer may advise you to enlist the services
of a lawyer who can provide in the type of service you need. Simply contact the Customer
Service Centre for a Referral Lawyer in your area.
Will it be difficult to obtain a
No, just call our Customer Service Centre toll-free
at 1 877-400-6684, and they will refer you to a lawyer in your area who handles the type
of service you need. You may then contact that lawyer to set up an office consultation.
Can I meet a lawyer in person if I
You may always contact the Customer Service Centre
and get a referral to a Referral Lawyer whom you may visit for an office consultation. The
first half hour is at no additional cost to you. Thereafter, your cost will be 25% off the
Referral Lawyers regular consultation fees. Discount does not apply to court costs,
provincial filing fees and other similar costs. Private Lawyers do not provide in-person
May I cancel my subscription at any
Yes, and for any reason.
Will I have to worry about my
Legal Sense® subscription
You will enjoy your subscription benefits without
interruption, as long as the Plan is in effect and you pay the monthly subscription fee.